No amount of money, training or time can fix a mistake made when hiring a person not competent for, not compatible with, or not highly motivated to do the job. We focus on understanding and objectively measuring core competencies, behaviors and interests of top performers and missing in bottom performers in companies to insure applicants fit the job/company and their new manager. Differential studies are the key to knowing what a job requires and what to look out for that is missing but critical to success! Our differential studies are like the game films of football coach’s victories and losses. The ability to discover what to look for and what to avoid will add to your win column quickly!John Caspole founded Assessment Specialists, in 1998 as a Strategic Business Partner with Profiles International, and since then has been providing business with state-of-the-art Assessment Tools. Since 2003 we have been a member of Profiles Founders Club of top producers and since 2014 a member of Wiley Learning Systems Diamond Winners of top tier producers.As Director of Domestic Sales at Revlon’s Creative Nail Design from 1988 to 1998 , Caspole helped develop the sales & education team leading the company’s 15% plus annual growth for 10 years. During this time, Creative quadrupled sales from $7 million to $32 million while reducing its network of distribution by over 50%. Caspole oversaw the company’s transition from a manufacture rep to a direct sales force. After acquisition by Revlon in 1996, as part of Creative’s planning group, Caspole earned Revlon’s coveted Charlie Award.John worked for DuPont’s Liqui-Box Corporation from 1973 to 1988 as sales grew from $5 million to over $75 million. Caspole started there as a management trainee and progressing to field sales, product management, regional management and finally as Vice President and General Manager of the Western Division. During this time Liqui-Box was recognized as one of Forbes top 200 small company’s five consecutive years.Michelle Caspole joined Assessment Specialists in 2010 as Client Services Manager. In 2013 she joined Profiles International ‘s Enterprise Solutions Team working with major US companies to develop key leaders and make better hiring decisions. In 2015 Michelle returned to Assessment Specialists, Inc. as Director of Client Development . Michelle brings strong dedicated client service and professional experience from Ralph Lauren and Grand Pacific Resorts!
We've been doing business with Assessment Specialists for several years and I can honestly say that the PXT that we use on potential / current employees has had a tremendous effect on our business. What is especially refreshing is the personal attention when we're making these critic hiring decisions!
John and Michelle do a really nice job of making me look good! He has given me the tools I need to make the best hiring decision possible. John is an expert in the profiles of candidates and I trust his opinion completely.
John and Michelle are top knotch consultants. They know how to use various ProfileXT and Checkpoint 360 Assessments to help grow and develop your business. John is honest and very easy to work with.
I have known John for 18 years as a colleague and as a business consultant. He has great passion when for human performance management. He knows how to adapt to the various work environments presented him and quickly understands what the clients needs are. He knows what value added is required for his clients.
Before we met John and Michelle we were experts at making really bad hiring decisions!
Sales people usually fall into three categories - STARS -- SOLID PERFORMERS - PASSENGERS ON THE BUS! Most sales managers spend over half their time trying to get under achievers to be just average. They think they can fix a bad hire when they should be spending time with the stars and solid performers. We use PXT Select™ to uncover the difference between top and bottom performers with differential studies that allow hiring managers and sales managers to spot the stars and avoid the Bad Bens of the world! The PXT Select acts like and XRay of your candidate allowing you to see what is hiding in the interview and compare the candidate to your top people. It adds objectivity to hiring process with Job Matching and excellent probing interview questions that allow you to more accurately predict success!Studying your top and bottom performers allows you to act like a football coach and see the games films of your wins & losses so you can spot the problem before you hire the prob
Employees do not quit companies they quit bosses!Our PXT Select helps you select the right boss and our Checkpoint 360 lets you development their leadership talents to a new level in steps.First let them see and tap into their many great strenghts! A focus on their natural talents that have made them what they are!Second a look at the soft spots that they need to be aware of and work on in a positive way!Third a look at their own blind spots. Not everyone has them but when they exist they need to be addressed and done so to encourage the need to work on themFourth and easy individual development plan that can be put to work on the job!Last in a year to repeat the Checkpoint and measure progress.Add the PXT Select Leadership Report and see how they lead in 6 key areas essential for success.
Studies tell us you spend 7 times more to get a new client than to keep a current one. Your Customer Service Reps are the face of your company. We test potential reps for vocabulary. math skills, positive attitude, tact, focus flexibility and more. The essentials that are inside great customer service people. We can even customize based on your top people and on some you might not rehire too! Clients love our selection report with great interview questions and our coaching reports! We have CS industry specific for finance, hospitality, healthcare and retail!
Take a sneak peak in at some difficult jobs we use the PXT Select to help hire and coach to. These are a few of the 100s of models we have done national research on that you can use to make the best hiring decision.We can customize models based on your top and bottom performers as well as managements vision.The model becomes 1/3 of your hiring decision and is the least biased and often best researched. When you do this you will be inspecting what your expecting before making a critical job offer!
interviewing a candidate is like meeting and iceberg in the North Atlantic. You can only see the 15% of them that they want you to see. PXT Select allows you to lift the iceberg out of the water a an inspect what you expect of them on the job and take much of the guesswork out of hiring! Watch this for 3 minutes and see.
No relationship is more important than the boss/employee! Help the boss see how best to manage their relation, build loyalty, performance and reduce turnover!
Help the boss discover the unique contribution individuals can make to their teams. If urgency is required, do we delegate to. If quality is key and time allows for analysis who to delegate to. Get deep insight into how to make the most of the talent on your team
Make Talent Decisions With Confidence—Every Time