With over 50 years of combined expertise in sales, training and leadership, one simple philosophy has guided the careers of Patty and Scott Carroll. Communicate goals, capitalize on strengths, engage employees, remove barriers – and get out of the way. It’s a humble approach they have found is the key to successful leadership.Throughout their careers, Patty and Scott have helped start-ups, mid-size and Fortune 500 companies improve their businesses in ways that far exceeded their expectations. Their track record speaks for itself. Whether it’s cable television, telecommunications, real estate, staffing & recruiting, professional services, retail, education or non-profits, they have consistently achieved dramatic results for their partners, no matter the size of the company. No matter the industry.Centrixity was founded to share the wisdom and knowledge Patty and Scott have gained over the years with business leaders. They are committed to helping create successful environments, where outstanding people honestly enjoy working together to achieve goals, day after day, quarter after quarter, year after year. From leadership training, to sales coaching & consulting, to effective hiring & pre-hire assessments, to frontline employee training & empowerment, to high-performance organizations & teams, Patty and Scott have a genuine passion for improving every aspect of business.Away from the office, Patty and Scott focus on spending time with their family, volunteering in the community and exploring the wonders of the outdoors. They also continue their theme of constant improvement while renovating the over 100-year-old converted church they call home.
The stakes to hire the right person are now higher than ever. But hiring doesn’t have to be difficult! Let PXT Select™, a new hiring assessment, make the very human decisions about hiring simpler and smarter. PXT Select will help you fill the gap between the resume and the interview. It will provide you with actionable, objective data about your candidates in a simple-to-understand format that can help you interview better and hire smarter.
The CheckPoint Feedback System is a 360-degree survey. It is used primarily to evaluate the effectiveness of your managers and leaders. This survey combines feedback from Direct Reports, Peers, Supervisors, and even customers, with a personalized program for developing specific leadership skills based on that feedback.This process highlights a manager’s job performance in eight Universal Management Competencies: Communication, Leadership, Adaptability, Relationships, Task Management, Production, Development of Others, and Personal Development.
Our Step One Survey II® (SOSII) is a brief pre-hire assessment that measures an individual’s basic work-related values. It is used primarily as a screening tool early in the candidate selection process.This assessment provides valid insight into an applicant’s work ethic, reliability, integrity, propensity for substance abuse, and attitudes toward theft —including property, data and time.
Our Workplace Engagement Survey™ (WES) measures the degree to which your employees connect with their work and feel committed to the organization and its goals. This gives you and your management teams a detailed view of what influences engagement across all of your workforce segments and how your employees compare statistically to the overall working population.
The Profiles Performance Indicator™ is a DISCtype assessment that reveals an individual’s job performance and aspects of their personality that could impact their fit with their manager, coworkers, and team. It is used primarily for motivating and coaching employees and resolving post-hire conflict and performance issues.
Every sales leader deals with challenges, but not all of them deal with them effectively. The changing economic landscape dictates we run an efficient sales machine to optimize performance and leave no stone unturned in getting to that valued “Yes!”The Sales CheckPoint™ is the perfect talent management tool to help sales leaders identify critical gaps in sales skill set, expectations, and performance…quickly and easily, allowing the sales leader to allocate their most precious of resources (time) to strengthening their sales force and achieving goals.
The Customer Service Profile™ (CSP) measures how well a person fits specific customer service jobs in your organization. It is used primarily for selecting, on-boarding and managing customer service employees.The CSP also looks at what your current and future employees believe is a high level of customer service, while at the same time showing where they align (or not) with the company’s perspective. We have a general industry version of this assessment as well as vertical specialties in hospitality, healthcare, financial services, and retail.