Hawthorne Services, LLC - Transforming Leaders and Organizations

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About Us

Karen Kehr & Chuck Bower, Partners
Karen Kehr & Chuck Bower, Partners of Hawthorne Services, LLC

Chuck Bower transforms leaders and organizations with coaching, leadership development, and recruiting and selection solutions. He serves clients to help them achieve greater success, growth and ROI. Chuck does his best work when clients are open to constructive feedback; are results-oriented; and are supportive of their community. His background includes over 30 years’ experience in business management, technology and accounting, most recently as a VP of IT & Chief Information Officer.

Chuck is a member of the International Coach Federation, SHRM and MHRA. He is certified in the Profile XT™ and CheckPoint 360™ solutions. He is a past board member for the Elkhart County Red Cross and the Indiana University South Bend MS-MIT advisory board. Chuck graduated from Indiana Wesleyan University with a Bachelor’s degree in Business Administration, and is a grad of the Coach U CEG program, accredited by the International Coach Federation.

Karen Kehr has over 25 years of experience with diverse clientele, from corporate executives to self-employed entrepreneurs. She transforms organizations, improving their talent management through coaching, family business planning, leadership development, and strategic planning. Across her career, Karen has created innovative new training delivery systems that improved quality and customer satisfaction while reducing turnover.

Karen has earned a Certificate in Family Business Advising, and is a frequent speaker for Renaissance Executive Forums. She holds a graduate degree in counseling and human services and a degree in education.

Testimonials For Hawthorne Services, LLC

  • I asked Chuck to meet with a key manager. We were in an expansion mode and his weaknesses were really becoming exposed. Chuck was very helpful in developing my manager's communication skills, ability to delegate responsibilities and hold people more accountable as well as making him more self-aware of his behaviors. I recommend Chuck to anyone.

    Steve Fidler President, Kuert Concrete, Inc.
  • Our experience working with Hawthorne has been excellent.  We find that using their candidate analysis service, in combination with our own interviewing process, helps us make more quicker and more effective hiring decisions.  Both Karen and Chuck deliver any interpretations or clarifications we may seek in a clear, pragmatic, and timely manner.

    Paul Maich Vice President, American Containers, Inc.
  • Karen & Chuck, I wanted to reach out to you and thank you for the great experience Wiers has had working with you on the following projects: Employee development through individual coaching, assessments of style and behavior, and supervisory training; Hiring support utilizing best practices and hiring assessments; Turnover and retention analysis.

    Tom Wiers President, Wiers International, Inc
  • I have used Karen's services extensively and in a myriad of ways. From my perspective, her talents are essential when hiring new people. By engaging Karen, I am able to cover all the bases with respect to a candidate's qualifications, both in aptitude and attitude. She is a valued member of my team!

    Todd B. Martin VP, Timucuan Asset Management, Inc.
  • Through coaching from Chuck I have reached a new level of leadership and management and have grown exponentially. This is very important given I was a new manager, and over the course of our coaching, my eyes were opened to a whole new way of leading and managing. Both my company and myself, have benefited from this learning experience.

    JTS South Bend, Indiana


  • Leadership Development Training

    Hawthorne Services has many years of experience developing and delivering training programs tailored to specific organizational needs. Our Leadership Development training program is for high potential employees, supervisors and managers, and this program can be customized to your specific needs. The standard program is a fifteen module program that encompasses:

    Time Management;
    Observational Interviewing;
    Screening & Selection;
    Performance Management;
    Leadership Behaviors vs. Management Skills;
    and several more.

    We are also proud to announce that Hawthorne Services now offers a Servant Leadership training program for leaders of all levels in your organization.

    These training programs can be conducted at your site or an off-site location, and are supported by an online Learning Management System (LMS).

  • Employee Performance Management

    The traditional performance review process is flawed and potentially destructive to your goal of improving talent management. Employee engagement isn’t just a bullet point on an annual report – it’s a critical part of the continuous effort to enhance the performance of your workforce. Hawthorne Services offers a broad array of options to assist with your employee performance management needs. Take advantage of a free consultation to discuss your current employee performance process, and explore the options best suited to your needs. Our robust cloud-based solution allows flexibility in all aspects of the review process: appraisal formats, workflow structure, evaluation criteria, rating scales, and scheduling and administration. Employees and supervisors work from a comprehensive dashboard, with automated notifications. The benefits to your organization are many, including minimized legal risk, enhanced employee performance, reduced administrative costs, and comprehensive reporting.

  • Family Business Advising

    Family Businesses face big issues. Karen Kehr’s background includes over 25 years experience with diverse clientele from corporate executives to self-employed entrepreneurs. Her passion is to help individuals, families, and family businesses thrive. Working together with Chuck Bower, her business partner, Karen helps family businesses create and implement a game plan that reflects what they want to contribute, and how it will make a difference for future generations.

    She has developed next-generation family business leaders and prepared them for the challenges of running their companies in over 20 family businesses. She has assisted in the creation of exit plans for family business clients; helping retiring business owners and executives leave their organizations and perpetuate their vision and values to their successors.

    She has formed Family Councils and helped family businesses establish meaningful guidelines and resolve differences.

  • Customized Industrial Skills Testing

    Our customized industrial skills tests help you measure the competence and skills of your applicant pool and current workforce. For a small price per applicant, successful companies have a clear picture of their applicant readiness and skill level. Implementing our skills testing solution will help prove or disprove the stated experience of your applicants, identify appropriate position-based skill levels and determine the applicant’s training and on-boarding needs before the employee sets foot on the shop floor. For customized test questions, we construct reliable questions and validate the test via testing a selection of your current workforce.

    Contact us now and we’ll get your company strengthening your workforce in no time!